Privacy Policy

Your Privacy

Bremco Metal Products is committed to protecting your privacy.

This Privacy Statement sets out how Bremco Metal Products collects, uses, shares and otherwise handles and holds personal information in accordance with the Privacy Act 1988, the 13 Australian Privacy Principles outlined in amendments to the Privacy Act 1988, made in 2014, and other Australian privacy laws, where relevant.

Our approach to privacy

To protect your privacy, Bremco will:

• only obtain information necessary to provide our services to you;
• take all reasonable steps to keep your information secure;
• give you access to the information we have about you in accordance with our obligations under privacy laws;
• not disclose your personal information outside Bremco Metal Products except in accordance with this Privacy Statement or with your consent, unless we are legally authorised or required to do so;
• provide procedures and training to staff to ensure that privacy processes are followed;
• take steps to ensure Bremco Metal Products’ external contractors comply with privacy laws; and
• continue to review and improve our privacy practices.

Collection And Use of Personal Information

Bremco Metal Products limits its requests for information to what is required to ensure accurate delivery. Most of the information we collect is very basic and is needed to complete a quote, purchase or provide a refund or for internal record keeping.

Examples of user information that may be collected may include your name, address, telephone number, e-mail address, credit-or debit-card information, a description of the item requested or purchased and the IP address of your computer.

From time to time, we may use your information to improve our products and services, or periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Navigation Information

Even if you do not make a purchase on our site, Bremco Metal Products has the ability to track usage of our web site – including the server from which the site was visited. This information is not used to track information about individuals but is used on an aggregate level to customise our site, improve the on-line experience and plan advertising and promotions.

Information Voluntarily Provided

There are times when you may provide information to us voluntarily. This occurs when you provide your feedback to us though e-mails, subscribe to newsletters, return forms, letters or telephone calls. We use this information to respond to your query and to keep track of customer feedback.

Marketing Information

Bremco Metal Products does not sell or otherwise share your personal information with anyone else, such as advertising agencies or marketing companies. We only send marketing information to those customers who specifically request a quote from Bremco Metal Products or subscribe to marketing communications. Customers can opt-out of receiving information by contacting our Customer Service at [email protected] or by using the newsletter ‘unsubscribe’ link.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en.

How we Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

The Bremco Metal Products website uses traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Disclosure And Retention of Personal Information

Bremco Metal Products will share your personal information internally with those staff members who need it to complete your purchase or carry out your instructions regarding the receipt of marketing information. We will not disclose your personal information to any third party without your written consent unless required to do so by law.

Bremco Metal Products keeps your personal information for only as long as required to fulfil the purpose for which it was collected. In some cases, such as credit- or debit-card purchases, we are required by law to keep your personal information for a specified period of time. For those customers who have registered for the mailing list, their personal information is kept until we are notified that they no longer want their information stored.

Accuracy And Protection of Personal Information

Bremco Metal Products relies on our customers to notify us of any changes in personal information. Should inaccurate information come to our attention, we will investigate and correct the information and, if necessary, advise you of the change. Only those staff members who need your personal information to respond to your requests are given access to it.

Employees are provided with training and information regarding the proper handling of personal information. All information stored in our computer system is protected from unauthorised access and information that is stored in document form is kept in secure locations to prevent access by unauthorized persons.

Transaction Security

In order to make every effort to ensure that your experience at bremco.com.au is secure, we use encryption technology to protect you against the loss, misuse or alteration of your personal information. When you fill out any contact forms or access your account, a secure server encrypts all your information through the use of Secure Socket Layers (SSLs).

To be sure you’re browsing secure pages for transactions, check your Web browser’s status bar (located at the bottom of the window) for the closed padlock icon. This icon appears in your web browser to tell you that you are viewing a secure web page. Also, all browsers display an “s” after the “http” (https://) in the Web site address to indicate that you are in a secure environment.

Bremco Metal Products may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.